ORDER PROCESSING:. Your order can take a maximum of 30 days to arrive based on courier timelines. Exceptions may apply for pre-orders. Once your order is placed, you will receive an email confirming payment. Please allow 48 hours for order processing
If you wish to request an address change, reach out to us via our contact form in the Help center with the updated address, and if your order has not already shipped a customer experience representative will be with your shortly. We strive to ship yo
REFUNDS, RETURNS AND EXCHANGES:. We accept size exchanges within 30 days of delivery. If the item is unused and in its original condition, we will exchange it for a different size (up or down) for a small return fee based on shipping/return costs. Pl
CUSTOMS AND DUTIES:. We ship from USA and Canada. We also ship internationally from the USA. Your order may be subject to import duties and taxes (including VAT), which are incurred once. a shipment reaches your destination country. Pitter Patter Li