Why didn't all of my items ship together?

Most orders leave our warehouse within 48 hours of order processing. In some cases, orders with multiple items are shipped in more than one package. Some reasons for why items ship separately include the following:

• Order contains a large amount of items that must be shipped in more than one package

• Order contains a pre-order item that has a unique shipping date

• Order contains a pre-order item that ships from the designated manufacturer

• Items in order are shipping from more than one shipping facility.

If your items are going to be shipped separately, you will receive separate shipping confirmations for each package that is sent.

If my order is splitshipped, will I be charged shipping twice? No.  Only one shipping fee will be charged and as items become available for shipment they will be delivered with the shipping method selected.

Please note, some pre-order items require specific shipping charges that do not qualify for our free shipping over $100USD discount.  Please make sure you consult the product page on pre-order items for specific shipping costs.