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Official Letterkenny | Shoresy Store

<h2 dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:12pt 0pt 4pt 0pt;" id="lost-packageif-the-delivery-timeframe-has-passed-or-the-tracking-on-your-order-shows-delivered-and-you-have-not-received-your-package-please-reach-out-to-our-customer-experience-team-via-our-contact-form-we-will-be-happy-to-assist-in-locating-your-package"><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Lost Package <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If the delivery timeframe has passed or the tracking on your order shows delivered and you have not received your package, please reach out to our customer experience team via our &#xA0;<a href="https://www.letterkenny.tv/pages/help-centre?hcUrl=%2Fen-US%2Fcontact" style="text-decoration:none;"><span style="color: rgb(17, 85, 204); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">contact form</a><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">. We will be happy to assist in locating your package.</h2> <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you are reporting a lost package, please ensure the following steps are taken prior to contacting customer service:<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">- Make sure you have checked your tracking number<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">- Check if a mail carrier has left a notice at your door.<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">- Check with your local postal office, as this item may be held in a local parcel locker. <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Please Note: We are not responsible for packages that are stolen after delivery has been confirmed.

If you are reporting a lost package, please ensure the following steps are taken prior to contacting customer service:. - Make sure you have checked your tracking number. - Check if a mail carrier has left a notice at your door. - Check with your loc

What do I do if my order is lost?

Frequently Asked Questions

Shipping Policy

Return Policy

My order is over $75, why am I not receiving free shipping?

What size hockey jersey am I?

Where can I find a size chart?

Do you have any discounts?

How do I find out where my order is?

Where do you ship from?

Are there Customs applied to my order?

Why didn't all of my items ship together?

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I ordered the wrong size, can I exchange my item?

Are there any items I can't return?

Can I return my personalized or pre-order item?

I received the wrong item, how do I return it?

My item was damaged, how do I get it replaced?

I lost my discount code, what can I do to apply it to my order?

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There was an item I wanted to buy yesterday but isn’t in the store anymore, where did it go?

About our Store

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I have an issue with my Shoresy Fall Classic merchandise

Shoresy Fall Classic

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Gus N Bruno Orders

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Why won't my order ship to my address?

What happens if I have a mixed order, a pre-order item and another item in my basket?

Product Image and Size Discrepancy Disclaimer

Why has my order not moved from the tracking number provided?

What happens if I receive a package I did not expect?

Lost PackageIf the delivery timeframe has passed or the tracking on your order shows delivered and you have not received your package, please reach out to our customer experience team via our  contact form. We will be happy to assist in locating your package.

What do I do if my order is lost?Updated 3 months ago

Lost Package
If the delivery timeframe has passed or the tracking on your order shows delivered and you have not received your package, please reach out to our customer experience team via our contact form. We will be happy to assist in locating your package.