How do I find out where my order is?Updated 3 months ago

For more information visit our Help Center and login with the email used at check-out for updates on the status of your order.

Your order can take a maximum of 30 days to arrive based on courier timelines. 

Exceptions may apply for pre-orders. 

Once your order is placed, you will receive an email confirming payment.  When your order ships, you will receive a confirmation email with a tracking number. You will be updated on any carrier delays in transit, and a final notification will be sent to your email once your package is delivered. 

If you did not use an email at check-out, you can use our contact form to reach out to a customer service representative.  Please make sure to include the shipping address used at check out so that they can look up your order.

Please note: We are not responsible for packages that are lost or stolen after delivery has been confirmed.