How do I change an incorrect shipping address?Updated 6 months ago
We cannot guarantee address changes after an order has placed.
We strive to ship your order as soon as it is placed. Placed orders are automatically routed into our fulfillment queue for shipping.
Occasionally, customers report they are not noticing the address they input at checkout is being auto-filled with an incorrectly input address, or in some instances defaulting to an old address on file that they may not be intending to ship their order to.
If you wish to request an address change, reach out to us via our contact form in the Help center within an hour of ordering with the updated address.
Please note we are unable to replace your items if they are shipped to the wrong address.