Why has my order not moved from the tracking number provided?Updated 2 months ago
Occasionally, the tracking information may not update immediately. This can happen during international transit when the package is between countries. The tracking will update once it arrives in your local country or if there are significant changes during shipment.
We encourage you to monitor the tracking information for your package. If it does not show updates in a reasonable timeframe, please contact us, and we will investigate with the shipping provider to ensure your package is on its way or provide a resolution if necessary.