What happens if I receive a package I did not expect?Updated 2 months ago
If you receive an unexpected package that you did not anticipate, and you have already received your initial order, it is possible there was a mix-up in our shipping process. In such cases, you are not required to complete any customs declarations or pay duties. The package will likely be returned to us if not claimed by the given deadline. You can inform us about the situation, and we will take care of any necessary steps.