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Official Letterkenny | Shoresy Store

<h1 dir="ltr" id="isPasted" style="line-height:1.38;background-color:#ffffff;margin-top:24pt;margin-bottom:0pt;padding:0pt 0pt 6pt 0pt;"><span style="font-size: 14px;">If you received an incorrect item, please reach out to us through our <a href="https://www.letterkenny.tv/pages/help-centre?hcUrl=%2Fen-US%2Fcontact" style="text-decoration:none;"><span style="font-family: Arial, sans-serif; color: rgb(17, 85, 204); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;">contact form</span></a></span><span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(36, 36, 36); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">.&#xA0;</span></h1><p dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:5pt 0pt 11pt 0pt;"><span style="font-size: 14px;">Be sure to have your order # ready and an image of the item you received in error to ensure a speedy resolution.</span></p>

Be sure to have your order # ready and an image of the item you received in error to ensure a speedy resolution.

I received the wrong item, how do I return it?

Frequently Asked Questions

Shipping Policy

Return Policy

My order is over $75, why am I not receiving free shipping?

What size hockey jersey am I?

Where can I find a size chart?

Do you have any discounts?

How do I find out where my order is?

Where do you ship from?

Are there Customs applied to my order?

Why didn't all of my items ship together?

What do I do if my order is lost?

How do I change an incorrect shipping address?

I ordered the wrong size, can I exchange my item?

Are there any items I can't return?

Can I return my personalized or pre-order item?

My item was damaged, how do I get it replaced?

I lost my discount code, what can I do to apply it to my order?

Is there a store I can visit in person?

There was an item I wanted to buy yesterday but isn’t in the store anymore, where did it go?

About our Store

Can I exchange Shoresy Fall Classic merchandise purchased at the event?

I have an issue with my Shoresy Fall Classic merchandise

Shoresy Fall Classic

Do you offer customized items?

Gus N Bruno Orders

What methods of payment do you accept?

Why won't my order ship to my address?

What happens if I have a mixed order, a pre-order item and another item in my basket?

Product Image and Size Discrepancy Disclaimer

Why has my order not moved from the tracking number provided?

What happens if I receive a package I did not expect?

If you received an incorrect item, please reach out to us through our contact form. 

I received the wrong item, how do I return it?Updated 8 months ago

If you received an incorrect item, please reach out to us through our contact form.